Store Contact Information:
Address: B-549, New Fatima Jinnah Colony, Sector 11-E, Karachi Central, North Karachi Town.
Phone: 03222978452
Email: maviasiddiqui0321@gmail.com
Q: What is the purpose of these Terms and Conditions?
A: These terms outline the rules and expectations for shopping at Owais General Store, ensuring a fair and transparent experience for all our customers.
Q: Who is eligible to purchase from Owais General Store?
A: Anyone is welcome to visit and shop at our physical store. Delivery services are limited to the designated North Karachi Town areas.
Q: Are the prices for home used items fixed?
A: Yes, prices on our shelves are fixed. We strive to provide the most competitive rates for high-quality household goods.
Q: What happens if an item is out of stock after I place a delivery order?
A: If an item is unavailable, we will contact you immediately to offer a substitute product or adjust your final bill accordingly.
Q: What are the accepted methods of payment?
A: We accept cash at the store and upon delivery, as well as digital payments via EasyPaisa, JazzCash, and select bank transfers.
Q: Is there a limit to how many items I can purchase?
A: Generally, no. However, in cases of severe supply shortages, we may limit the purchase of certain essential household items to ensure all community members have access.
Q: What is the store’s liability regarding product defects?
A: Our liability is limited to the exchange or refund of the defective product. We are not liable for any secondary damages caused by the use of the products we sell.
Q: Can the store refuse service to anyone?
A: Yes, Owais General Store reserves the right to refuse service to anyone demonstrating abusive behavior toward our staff or violating store policies.
Q: Can these Terms and Conditions change?
A: We may update these terms occasionally to reflect new store policies or local regulations. Changes will be available upon request at the store.
Q: Where can I address legal questions or store grievances?
A: Any formal complaints, legal inquiries, or grievances should be directed to our management at B-549, New Fatima Jinnah Colony, Sector 11-E, Karachi Central, North Karachi Town. Phone: 03222978452, Email: maviasiddiqui0321@gmail.com.