Store Contact Information:
Address: B-549, New Fatima Jinnah Colony, Sector 11-E, Karachi Central, North Karachi Town.
Phone: 03222978452
Email: maviasiddiqui0321@gmail.com
Q: What personal information does Owais General Store collect?
A: We collect basic information such as your name, phone number, and address only when you request home deliveries or opt into our customer registry.
Q: How is my contact information (phone and email) used?
A: Your contact details are strictly used to coordinate deliveries, send electronic receipts, or inform you about your specific order status.
Q: Do you share my data with third parties?
A: No, we respect your privacy. We never sell, rent, or share your personal information with third-party marketing agencies or external businesses.
Q: How do you collect information?
A: Information is collected directly from you when you call our phone number, message us on WhatsApp, or send an email to place an order or inquiry.
Q: Is my digital payment information stored safely?
A: When paying via EasyPaisa, JazzCash, or bank transfer, we do not store your banking credentials or PINs. We only keep a record of the transaction receipt for accounting purposes.
Q: Do you keep track of my purchase history?
A: Yes, we may keep a basic log of items you regularly order to help speed up your future household supply requests and improve our inventory.
Q: How long do you retain my personal details?
A: We retain your address and phone number for as long as you are an active customer to facilitate smooth deliveries.
Q: Can I ask to have my contact details removed from your records?
A: Absolutely. Simply text us on WhatsApp or email us, and we will promptly delete your delivery details from our address book.
Q: Will I receive spam or marketing messages?
A: We do not send spam. We may occasionally send a WhatsApp status update or a rare message regarding a major store holiday or critical update, which you can opt out of at any time.
Q: Who can I contact if I have concerns about my privacy?
A: If you have any questions regarding how we handle your data, please contact us at our store at B-549, New Fatima Jinnah Colony, Sector 11-E, Karachi Central, North Karachi Town, or call 03222978452 or email maviasiddiqui0321@gmail.com.